FOXFOSTER ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personally identifiable information such as your name, email address, phone number, and organisation name when you voluntarily submit it through our contact form, training inquiries, or service requests.

Usage Data

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data is used for analytics and security monitoring.

How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your inquiries and provide customer support
  • To deliver training programs, services, and resources you request
  • To send important notices, security alerts, and service updates
  • To improve our website, services, and user experience
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations

Data Protection

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security audits.

FOXFOSTER follows industry-standard security practices aligned with ISO 27001 guidelines to ensure your data remains protected.

Data Retention

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for a maximum of 12 months unless a continuing business relationship exists.

Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties without your consent, except as required by law or to trusted partners who assist in operating our website and services (e.g., hosting providers, email delivery services), provided they agree to keep your information confidential.

Cookies

Our website uses minimal local storage for theme preference persistence. We do not use tracking cookies or third-party analytics cookies. Any cookies used are strictly necessary for website functionality.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Request data portability

To exercise these rights, contact us at contact@foxfoster.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact

If you have questions about this Privacy Policy, please contact us: